Risk Management - Emergency Plans

This eLearning training was designed for individuals at a live-in facility to have situational awareness regarding their safety in the community. The learner is immersed in various hazardous real-world scenarios that could occur in their community, such as natural disasters, technological disasters, fires, and criminal incidents. This training prepares the learner to identify, minimize, and control these dangerous hazards from harming a live-in facility's people, property, and business records.

Audience: All residents and staff at a live-in facility who will use an emergency plan to ensure safety.

Responsibilities: Research, Instructional Design, Design Document, eLearning Development, Visual Design.

Tools: Articulate Rise 360, Canva, Google Docs, Articulate Storyline 360, Power Point.

ID Models Used: ADDIE & SAM

Overview

While living in a community, it is essential to ensure safety and security are in the minds of all individuals. Without situational awareness of safety in a community, individuals’ lives, shelter, and personal belongings are at serious risk. Some hazardous risks cannot be prevented, but having an emergency plan will allow for an opportunity to protect valuable belongings and even life.

In creating this course, I analyzed why so many people become injured or even lose their lives from natural disasters, fires, technological incidents, and criminal activity in a community. I also reviewed what causes property damage and why business records become destroyed due to hazardous incidents. My analysis revealed that the live-in facilities that experienced the most loss had no emergency plan, and those with an emergency plan were kept safer overall.

To protect a community’s people, property, and business records, I designed and developed an eLearning training that could be utilized in any live-in facility. This eLearning training reviews types of hazards to be aware of, prevention strategies, and the essential elements of developing and implementing an emergency plan. The main goal of this training is to ensure all individuals who live in a particular community are informed of the risks and work together to implement the created emergency plan if an incident does occur.

Below is how I used a sorting interaction to assess learners' previous knowledge about being safe in a community.

I also incorporated the use of Storyline 360 to add a more interactive scenario-based knowledge check.

The Process

Analysis

A needs analysis was conducted to begin the process of creating this course. When reviewing the target audience, it was concluded that every person at a live-in facility without an emergency plan should complete this training. This will include residents, staffing, and vendors. Additionally, because the participant population is geographically dispersed, an asynchronous eLearning experience would best meet the learning goals of keeping people, property, and business records safe at a live-in facility.

Design

A design document was created and presented to the subject matter expert (SME) for review. In this phase, a prototype was created, and various iterations were made before moving on to the next step of the process.

Develop

In the development phase of the process, the alpha and beta versions were created using Articulate Rise 360. There were several iterations during the alpha and beta versions, which led to a completed gold version.

Implement

The end product was distributed to all residents, staff, and vendors who will use an emergency plan to ensure safety at their live-in facility. This training is a requirement for all current and new residents, staff, and vendors to complete.

Evaluate

Information was collected on every aspect of the training. The data will be used to improve any further safety measures that need to be taken at any live-in facility. After completing this course, residents, staff, and vendors at a live-in facility must practice the emergency plan that has been put in place.